Användarvillkor

General Policy Disclaimer:

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Overview

Welcome to Maison Luna. Throughout this website, the terms “we,” “us,” and “our” refer to Maison Luna. Maison Luna operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide our products and services to you.

These Terms of Service, together with any policies referenced herein, govern your access to and use of our Services and outline your rights and responsibilities as a customer.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights, limitations of liability, and disclaimers of warranties.

By visiting, accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms of Service or our Privacy Policy, you must not access or use our Services.

1. Access and Account

By accepting these Terms of Service, you confirm that you are at least the age of majority in your country, state, or province of residence. If you allow a minor to use our Services through a device that you own, purchase, or manage, you are responsible for their use of the Services.

To access certain features of our Services, including browsing our online store or purchasing products and services, you may be required to provide information such as your email address, billing information, payment details, and shipping address.

You agree that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You may not transfer, sell, assign, or otherwise grant access to your account to any other person without our prior written consent.

2. Our Products

We make every effort to ensure that our products and services are displayed as accurately as possible on our website. However, actual colors, sizes, and product appearances may vary depending on your device, screen settings, and display configuration.

We do not guarantee that the appearance, color, texture, or quality of any product will exactly match the images or descriptions shown on our website or meet individual expectations.

All product descriptions, specifications, availability, and pricing are subject to change at any time without prior notice.

We reserve the right to discontinue any product at any time and to limit the quantity of products available for purchase by any individual, geographic region, or jurisdiction at our sole discretion.

3. Orders

When you place an order, it constitutes an offer to purchase a product or service from Maison Luna.

We reserve the right to accept, reject, limit, or cancel any order at our sole discretion and for any reason, including but not limited to product availability, pricing errors, suspected fraud, or unauthorized transactions.

Your order is not considered accepted until we have received and successfully processed your payment and sent you an order confirmation.

Please review your order carefully before submitting it. Once an order has been accepted and processed, we may not be able to accommodate cancellation requests.

If we are unable to accept, modify, or fulfill your order, we will make reasonable efforts to notify you using the email address, billing information, or telephone number provided at the time of purchase.

Any returns, exchanges, or refunds are subject to our Return & Refund Policy.

By placing an order, you represent and warrant that all purchases are made for personal or household use only and not for commercial resale, redistribution, or export.

4. Pricing & Billing

Prices, discounts, promotions, and special offers may change without prior notice.

The price charged for a product or service will be the price displayed at the time the order is placed and will be confirmed in your order confirmation email.

Unless otherwise stated, all prices displayed on our website are shown in SEK (Swedish Krona) and include VAT where applicable. Shipping fees, customs duties, import taxes, and other charges may apply and will be displayed during checkout or charged by the relevant authorities.

Prices displayed on our website may differ from prices offered in physical stores, marketplaces, or other sales channels operated by third parties.

From time to time, we may offer promotional campaigns that are subject to separate terms and conditions. In the event of any conflict between promotional terms and these Terms of Service, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made through our website. You further agree to promptly update your account information, including email address, billing information, and payment details, so that we can complete transactions and contact you when necessary.

By submitting payment information, you represent and warrant that:

The payment information provided is accurate and complete.
You are authorized to use the selected payment method.
Any charges incurred will be honored by your payment provider.
You agree to pay all applicable charges, including product prices, shipping fees, taxes, customs duties, and other applicable charges.

5. Shipping & Delivery

We strive to process and ship orders as quickly as possible.

All delivery times provided are estimates only and are not guaranteed. Delivery dates may vary depending on product availability, shipping carrier performance, customs clearance procedures, weather conditions, and other circumstances beyond our control.

Maison Luna shall not be liable for shipping delays caused by:

Shipping carriers
Customs authorities
Postal services
Natural disasters
Force majeure events
Any circumstances beyond our reasonable control

Ownership and risk of loss for products pass to the customer once the order has been transferred to the shipping carrier.

6. Intellectual Property

All content available through our Services, including but not limited to:

Trademarks
Logos
Brand names
Product names
Text
Images
Graphics
Videos
Audio
Product reviews
Website design
Layout and visual elements

is owned by or licensed to Maison Luna and is protected by applicable copyright, trademark, intellectual property, and other laws.

These Terms of Service grant you a limited, non-exclusive, non-transferable license to access and use our Services solely for personal and non-commercial purposes.

You may not:

Copy, reproduce, distribute, or republish any content
Modify or create derivative works
Download, store, or transmit content for commercial purposes
Publicly display or perform content
Use our intellectual property without prior written consent

Nothing contained within these Terms shall be interpreted as granting any license or right to use any trademark, copyright, patent, trade dress, or other intellectual property owned by Maison Luna, Shopify, or any third party.

Unauthorized use of our content may violate intellectual property laws and may result in legal action.

The names, logos, product names, designs, and slogans associated with Maison Luna are trademarks of Maison Luna and may not be used without prior written permission.

Shopify and related logos, trademarks, product names, and service names are trademarks of Shopify Inc.

All other trademarks, brand names, and logos displayed on this website belong to their respective owners.

7. Optional Tools

Our Services may provide access to tools, applications, or features offered by third-party providers. These third-party tools are provided for your convenience, and we do not monitor, control, or endorse them.

You acknowledge and agree that access to such tools is provided on an "as is" and "as available" basis without any warranties, representations, or conditions of any kind.

Maison Luna shall have no liability whatsoever arising from or relating to your use of any optional third-party tools.

Any use of third-party tools is entirely at your own risk and discretion. You are responsible for reviewing and accepting the applicable terms and conditions of the relevant third-party providers before using their services.

We may also introduce new features, services, tools, or resources in the future. Such additions shall be considered part of the Services and will be subject to these Terms of Service.

8. Third-Party Links

Our Services may contain links to websites, content, products, services, or resources provided by third parties, including embedded third-party functionality.

We do not review, monitor, or guarantee the accuracy, completeness, or reliability of any third-party content or websites.

If you choose to leave our website and access a third-party website, you do so entirely at your own risk.

Maison Luna shall not be responsible or liable for any loss, damage, claim, or issue arising from:

Accessing third-party websites
Purchasing products or services from third parties
Using third-party content or resources
Reliance on information provided by third parties

We encourage you to carefully review the terms, conditions, and privacy policies of any third-party website before engaging in any transaction.

Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third-party provider.

9. Relationship with Shopify

Maison Luna operates its online store using Shopify's e-commerce platform, which enables us to provide our products and services to customers.

While Shopify provides the technology and infrastructure for our online store, all purchases, transactions, customer relationships, and contractual obligations are entered into directly between you and Maison Luna.

By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sale, fulfillment, delivery, quality, warranty, return, refund, or performance of products purchased from Maison Luna.

To the fullest extent permitted by law, you expressly release Shopify and its affiliates from any claims, damages, liabilities, losses, or disputes arising from or relating to your purchases, transactions, or interactions with Maison Luna.

10. Privacy Policy

Any personal information collected, submitted, or processed through our Services is governed by our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and disclosure of your information as described therein.

As our online store is hosted by Shopify, Shopify may collect and process personal information related to your access to and use of our Services in order to provide, maintain, and improve its platform and services.

Information submitted through our website may be transferred to and processed by Shopify and its service providers, which may be located in countries outside your country of residence.

For more information about how we, Shopify, and our partners collect, use, and protect your personal information, please refer to our Privacy Policy.

11. Feedback and User Submissions

If you submit, upload, publish, email, or otherwise provide any ideas, suggestions, reviews, feedback, comments, proposals, or other content ("Feedback"), you grant Maison Luna a perpetual, worldwide, royalty-free, transferable, sublicensable, and non-exclusive license to use, reproduce, modify, publish, distribute, display, and otherwise exploit such Feedback in any medium and for any purpose, including commercial purposes.

This includes, but is not limited to, improving our products, services, marketing materials, website content, and customer experience.

By submitting Feedback, you represent and warrant that:

You own or have all necessary rights to the Feedback.
The Feedback does not infringe upon the rights of any third party.
Any compensation or incentive received in connection with the Feedback has been properly disclosed.
The Feedback complies with these Terms of Service and all applicable laws.

We are under no obligation to:

Keep Feedback confidential.
Compensate you for Feedback.
Respond to Feedback.

We reserve the right, but are not obligated, to monitor, edit, remove, or refuse any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, misleading, obscene, discriminatory, infringing, or otherwise objectionable.

You agree that your Feedback will not:

Violate any intellectual property rights.
Infringe privacy or publicity rights.
Contain false or misleading information.
Include viruses, malware, or harmful code.
Impersonate another person or entity.

You are solely responsible for the content and accuracy of any Feedback you submit. Maison Luna assumes no responsibility or liability for any Feedback posted by you or any third party.

12. Errors, Inaccuracies, and Omissions

Occasionally, information available on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping costs, delivery times, product availability, or other information.

We reserve the right to:

Correct any errors, inaccuracies, or omissions.
Update or modify information at any time.
Cancel or refuse orders affected by incorrect information.

These corrections may be made without prior notice, including after an order has been submitted.

We are not obligated to update, amend, or clarify information except as required by applicable law.

13. Prohibited Uses

You may access and use our Services only for lawful purposes.

You agree not to use the Services, directly or indirectly, for any of the following purposes:

Engaging in any unlawful, fraudulent, harmful, or malicious activity.
Violating any applicable international, national, regional, or local laws and regulations.
Infringing upon our intellectual property rights or the rights of any third party.
Harassing, abusing, insulting, defaming, intimidating, discriminating against, or harming any individual.
Submitting false, misleading, or deceptive information.
Uploading, transmitting, or distributing content that violates these Terms of Service.
Sending unsolicited advertising, promotional materials, spam, chain letters, or similar communications.
Impersonating another person, company, or entity.
Engaging in conduct that interferes with or restricts another person's use and enjoyment of the Services.

You further agree not to:

Upload or transmit viruses, malware, or other malicious code.
Copy, reproduce, duplicate, resell, or exploit any portion of the Services without authorization.
Collect, harvest, or track personal information of other users.
Engage in phishing, pharming, spoofing, or other deceptive activities.
Use bots, spiders, crawlers, scraping tools, automated data collection tools, artificial intelligence agents, or similar technologies to access or interact with the Services without our prior written consent.
Circumvent, disable, interfere with, or bypass security measures or access restrictions implemented by us.

We reserve the right to suspend, restrict, disable, or terminate your access to the Services at any time, without prior notice, if we determine that you have violated these Terms of Service.

14. Automated Agents and AI Systems

14.1 Definition of an Agent

This section applies if you use, enable, authorize, or deploy any automated software, artificial intelligence system, bot, script, or other technology ("Agent") to access, interact with, or use our Services.

An "Agent" includes any software, service, or technology capable of performing autonomous or semi-autonomous actions on behalf of a person or organization without direct human supervision.

14.2 Authorized Access

No Agent may access, use, or interact with our Services unless it clearly identifies itself as an automated system and complies with all requirements outlined in these Terms.

We reserve the right to prohibit any Agent from accessing our Services at any time.

14.3 Restrictions on Agent Access

Maison Luna may implement technical, contractual, or operational measures that restrict or regulate how Agents access or interact with the Services.

We reserve the right to block, limit, suspend, or terminate any Agent's access without notice.

14.4 Agent Requirements

Any Agent accessing our Services must:

Clearly identify itself as an automated system.
Accurately disclose its identity and purpose when requested.
Not impersonate human users.
Not conceal or misrepresent its automated nature.
Not bypass, evade, or interfere with security measures, rate limits, access controls, or anti-bot protections.
Not use deceptive techniques to obtain access to the Services.
Comply with all applicable laws, regulations, and these Terms of Service.

Failure to comply with these requirements may result in immediate suspension or permanent restriction of access to our Services.

15. Termination

We reserve the right, at our sole discretion, to suspend, restrict, or terminate your access to the Services, or any portion thereof, at any time and without prior notice.

Termination will not affect any rights, obligations, or liabilities that have accrued prior to the date of termination. You remain responsible for all outstanding amounts owed up to and including the termination date.

The following provisions shall survive termination of these Terms of Service:

Intellectual Property
Feedback and User Submissions
Termination
Disclaimer of Warranties
Limitation of Liability
Indemnification
Severability
Waiver
Entire Agreement
Assignment
Governing Law
Privacy Policy
Any provisions that by their nature are intended to survive termination

16. Disclaimer of Warranties

The information, content, products, and services provided through our website are offered for general informational and commercial purposes only.

While we strive to ensure accuracy, we do not guarantee that any information on our website is complete, accurate, reliable, current, or error-free.

Your use of our Services is entirely at your own risk.

Except as expressly stated by Maison Luna, all Services, products, content, and materials are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties, representations, or conditions of any kind, whether express or implied.

To the fullest extent permitted by law, Maison Luna disclaims all warranties, including but not limited to:

Merchantability
Fitness for a particular purpose
Durability
Title
Non-infringement
Accuracy or completeness of information
Uninterrupted or error-free operation of the Services

We do not warrant that:

The Services will always be available.
The Services will be uninterrupted, secure, or error-free.
Defects or errors will be corrected.
The website or servers are free from viruses or harmful components.

Some jurisdictions do not allow the exclusion of certain warranties. In such cases, some of the above limitations may not apply to you.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Maison Luna, its affiliates, partners, directors, officers, employees, contractors, agents, service providers, licensors, and Shopify and its affiliates shall not be liable for any direct, indirect, incidental, consequential, punitive, special, or exemplary damages arising from or related to:

Your use of or inability to use the Services
Any products purchased through the Services
Errors, inaccuracies, or omissions in content
Service interruptions or website downtime
Loss of profits, revenue, business opportunities, savings, or goodwill
Loss of data or information
Unauthorized access to your information
Any other commercial or economic loss

This limitation applies regardless of whether the claim is based on contract, tort (including negligence), strict liability, or any other legal theory, even if Maison Luna has been advised of the possibility of such damages.

In no event shall Maison Luna's total liability exceed the amount paid by you for the product or service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability. In such jurisdictions, parts of the above limitations may not apply.

18. Indemnification

You agree to indemnify, defend, and hold harmless Maison Luna, its affiliates, partners, directors, officers, employees, agents, contractors, licensors, service providers, and Shopify and its affiliates from and against any claims, liabilities, damages, losses, expenses, or demands, including reasonable legal fees and costs, arising out of or related to:

Your breach of these Terms of Service or any policies incorporated by reference.
Your violation of any applicable law, regulation, or third-party rights.
Your access to or use of the Services.
Any content, feedback, or information submitted by you through the Services.

We will provide reasonable notice of any claim subject to indemnification, provided that any delay in notification shall not relieve you of your obligations except to the extent that such delay materially prejudices your ability to defend the claim.

We reserve the right to assume exclusive control of the defense and settlement of any matter subject to indemnification. You agree to cooperate fully in the defense of such claims, including providing relevant information and documentation upon request.

19. Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable under applicable law, such provision shall be enforced to the maximum extent permitted by law.

Any unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

20. Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision contained in these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, and any other policies or operating rules posted on this website, constitute the entire agreement between you and Maison Luna regarding your use of the Services.

They supersede and replace any prior or contemporaneous agreements, communications, proposals, or understandings, whether oral or written, relating to the Services.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

21. Assignment

You may not assign, transfer, delegate, or otherwise dispose of any of your rights or obligations under these Terms of Service without our prior written consent.

Any attempted assignment or transfer without such consent shall be null and void.

Maison Luna may assign, transfer, delegate, or otherwise dispose of these Terms of Service, or any rights and obligations hereunder, at any time without notice or consent.

22. Governing Law

These Terms of Service and any separate agreements through which we provide products or services shall be governed by and construed in accordance with the laws of Sweden.

Any dispute, claim, or controversy arising out of or relating to these Terms of Service, the Services, or any purchase made through our website shall be subject to the exclusive jurisdiction of the courts of Sweden.

By using our Services, you agree to submit to the jurisdiction of the Swedish courts and waive any objection to venue or jurisdiction to the fullest extent permitted by law.

23. Headings

The headings used in these Terms of Service are included for convenience and reference purposes only. They shall not affect the interpretation, scope, or meaning of any provision contained in these Terms.

24. Changes to the Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, replace, or revise any part of these Terms of Service by posting changes on our website.

It is your responsibility to periodically review these Terms for updates.

Where required by applicable law, we will notify you of any material changes to these Terms. Such changes will become effective on the date specified in the notice.

Your continued access to or use of our Services following the publication of any changes constitutes your acceptance of those changes.

25. Contact Information

Questions regarding these Terms of Service should be directed to:

Maison Luna

📧 Email: mttdiamondandgold@gmail.com

📍 Address:
Klockaregården 26
586 44 Linköping
Sweden

📞 Phone: [+46 736264579]

🏢 Organization Number:

🧾 VAT Registration Number:

Short Terms of Service

By using this website, you agree to the following terms:

All products are described as accurately as possible.
Product images are for illustrative purposes and may vary slightly from the actual item.
Prices are displayed in SEK and include VAT where applicable.
We reserve the right to refuse, limit, or cancel any order.
Customers are responsible for providing accurate billing, shipping, and payment information.
Delivery times are estimates only and may be affected by circumstances beyond our control.
Unauthorized use of this website or its content is prohibited.
Returns and refunds are subject to our Return & Refund Policy.
Your use of this website is also governed by our Privacy Policy.

Maison Luna is an independent reseller and is not affiliated with, endorsed by, or officially associated with any luxury brands featured on this website unless explicitly stated.

These Terms of Service shall be governed by and interpreted in accordance with the laws of Sweden.